2020 Holiday Shipping Information
IMPORTANT SHIPPING INFORMATION FOR 2020 HOLIDAY
Sugar B Designs is not responsible for shipment carrier delays or losses.
ALL shipping carriers are currently experiencing delays due to the COVID-19 crisis. Fed-Ex and UPS have indefinitely suspended delivery guarantees for Ground and Express packages and have suspended their money back guarantee if shipments are not delivered on time. USPS does not offer guarantees. NO REFUNDS WILL BE PROCESSED BY SUGAR B DESIGNS FOR SHIPPING RELATED ISSUES.
Our holiday turn times are intended to be used only as an estimation. We ask that you be patient with our team and set proper turnaround expectations. Once we send your order to print, we are at the mercy of the print shop and the shipping carrier. We are happy to help you in any way that we can regarding potential delays. However, we can only provide as much information as we are given. We truly appreciate your understanding.
For questions or concerns, email orders@sugarbdesigns.com